The commercial property sector is about to see significant changes in how service charges are managed, with new mandatory standards coming into effect on 31 December 2025. The Royal Institution of Chartered Surveyors (RICS) has released the long-awaited second edition of its Service Charges in Commercial Property professional standard, marking a fundamental shift toward greater transparency, fairness, and operational efficiency in an often contentious area of property management.
​
At Re:volve Real Estate, we welcome this update as a much-needed evolution of best practice, one that enhances trust between landlords and tenants while providing clearer frameworks for property managers. We believe strongly that raising standards isn't just good practice; it's good business.

​A Professionally Endorsed Standard
The new edition is mandatory for all RICS-accredited professionals, establishing a minimum expected level of compliance. Developed by an expert group representing key industry bodies including the British Property Federation, British Retail Consortium, The Law Society, and UK Hospitality, this update builds on the success of the 2018 edition.
The standard aims to improve uniformity, fairness, and transparency while offering robust guidance to landlords, tenants, solicitors, and property managers alike.

As Paul Bagust, RICS Head of Professional Practice, explains: "The increased breadth and depth of this standard will mitigate disputes and accelerate dispute processes towards conclusion, improving transparency, trust and confidence in all matters related to commercial service charges."

Peter Forrester FRICS, co-author of the update, notes: "The second edition continues the evolution, rather than revolution, of industry best practice guidance in the management and administration of service charges. It reinforces the need to operate service charges with professional scrupulousness, diligence, integrity and impartiality."
​
Jonathan Lovejoy MRICS, co-author, adds: "The truly collaborative process allowed us to incorporate points raised by all parties objectively and professionally. This new release strikes a balanced perspective for both landlords and tenants ensuring it continues to shape the very best practice in service charge management."

What This Means for You

For Landlords: The new Code provides tools to manage large capital expenditure more strategically, potentially improving tenant retention and reducing disputes. However, you'll need to review your current practices and ensure compliance with new mandatory timeframes.

For Tenants: Greater transparency and predictability in service charge management, with new options to spread large costs over time. You'll also benefit from clearer dispute resolution processes and enhanced protection against unreasonable charges.

For Property Managers: New mandatory requirements mean reviewing current procedures and systems. However, the enhanced framework provides stronger defenses against challenges and clearer guidance for complex situations.
 
From Compliance to Commercial Common Sense

The updated Code recognises that service charge management isn't always black and white. It introduces tools that support balanced, well-judged decisions without losing sight of professional obligations.

Whether it's deferring recovery, forward funding major works, or retaining funds for delayed projects, the focus is on clarity, flexibility, and accountability. The new guidance empowers landlords and managers to approach complex situations fairly, with full transparency for occupiers.

At Re:volve, we see this as more than technical compliance, it's about applying sound judgment, communicating clearly, and making decisions that stand up to scrutiny.

Anna Main, Managing Director of Re:volve Real Estate, says: "This updated RICS Code reflects how commercial property management is evolving, balancing professional standards with practical flexibility. At Re:volve, these principles guide our daily work to build trust and deliver clarity for both landlords and tenants."
​

How Re:volve Can Help

With the new standard becoming effective on 31 December 2025, now is the time to prepare. At Re:volve, we can help you understand what these changes mean for your specific situation:

• Compliance Reviews: Assess your current practices against the new mandatory requirements
• System Alignment: Ensure your procedures and documentation meet the enhanced standards
• Strategic Planning: Explore how the new tools could benefit your property portfolio
• Stakeholder Education: Help communicate changes to tenants and other stakeholders

 
These principles are already embedded in our day-to-day approach:

• Clear, timely and well-supported budgets and reconciliations
• Strategic cost recovery aligned with asset performance and long-term value
• Proactive occupier engagement to reduce disputes and build trust
• Robust financial controls and reporting fully aligned with the Code's mandatory requirements

Looking Ahead

The October 2025 reissue of the RICS Service Charge Code provides final clarity on compliance expectations, timing, and professional accountability. With the standard becoming fully effective from 31 December 2025, all stakeholders — landlords, tenants, and managing agents — should now ensure their 2026 budgets, systems, and reporting align with the mandatory requirements.
​
At Re:volve Real Estate, we’re already implementing these principles through early budget reviews, enhanced commentary templates, and transparent communication with occupiers. These changes don’t just meet compliance — they reinforce our commitment to fairness, accountability, and long-term trust across every service charge we manage.​
​
Let's talk. Contact us today to see how Re:volve Real Estate can support your compliance with the new standard and drive better outcomes for everyone involved.

With a proven track record across assets such as Chester Retail Park, Crystal Peaks in Sheffield, and Silkworks in Macclesfield, we’ve shown how FM done properly can transform operational efficiency, enhance tenant experience, and deliver measurable cost savings. While some property firms see FM as an add-on, it has always been at the heart of what we do.
​
Our team has over 30 years’ experience mobilising and managing FM operations across retail, office, and mixed-use assets. That’s why many landlords appoint us specifically for FM services, whether as a standalone instruction or as part of a wider management mandate.

Proven Track Record
The real difference in our FM services comes through in the detail:

Telford Plaza – Driving Efficiency and Tenant Satisfaction
By introducing targeted sustainable technology solutions and upgrading common areas, we achieved a 52% reduction in operating costs, boosted energy performance, and created a more welcoming environment for occupiers.

Ciddy Patel, Director at Telford Plaza, said:
“Re:volve’s attention to detail ensured transparent lines of communication and regular updates, providing clarity and trust throughout the project.”

Fountain House – Reducing Costs and Enhancing Appearance
For Millerbrook’s Fountain House, we combined hands-on FM oversight with strategic investment. The result? Lower service charges, improved asset appearance, and stronger tenant retention.
​
Glenn Taylor, Head of Property at Millerbrook, said:
“Re:volve’s proactive communication and tenant engagement contributed directly to longer lease commitments and stronger asset performance.”

Moorland Gate – Streamlining Operations and Preparing for Growth

Working alongside Kerax Holdings Ltd, our FM-led approach secured significant business rate reductions, streamlined parking costs, and accelerated redevelopment timelines.

Paul Hebblethwaite, Finance Director at Kerax Holdings Ltd, said:
“We were impressed with Re:volve’s ability to cut costs while maintaining exceptional communication and service quality.”

These examples underline the value of our FM approach: we don’t just keep buildings running - we make them work harder for landlords and occupiers alike. From mobilisation to ongoing improvement, Re:volve consistently delivers technical expertise, commercial awareness, and measurable results.

Compliance and Future-Proofing

We know that compliance is one of the biggest concerns for landlords today. From Fire Risk Assessments and statutory testing to ESG reporting and environmental responsibilities, the stakes have never been higher. Re:volve provides complete assurance that every requirement is not just met but monitored and documented, protecting landlords against risk exposure and reputational damage.
Beyond meeting today’s standards, we also help future-proof your asset. Our FM strategies anticipate regulatory changes, sustainability targets, and shifting occupier expectations, so your building remains compliant, efficient, and marketable for years to come.

FM Without the Complexity
Whether you need full property management or just FM, Re:volve can provide the technical expertise, oversight, and reliability landlords require. By outsourcing your FM to us, you gain:

• Assurance on compliance and safety
• A single point of accountability
• Cost-effective access to specialist expertise
• Confidence that your asset is being managed proactively, not reactively

 
Ready to Talk FM?
If you’re a landlord looking for a trusted partner to manage your FM operations, get in touch with us today.
​Not sure if your current FM setup is working hard enough? We also offer a no-obligation FM health check to identify cost savings, compliance gaps, and opportunities for improvement.

If you’d like expert support with facilities management, Re:volve Real Estate can help. Contact us today to speak to one of our directors. 

• Telephone: 0333 999 7861
• Email: info@revolverealestate.co.uk

1. How did you get into the property industry?
My cousin Andrea is a successful chartered surveyor, and she inspired me to get into the sector. She’s been a great role model, and following in her footsteps felt like a natural path.

2. What does your role involve day to day?
No two days are ever the same. One day I might be working on lease renewals or rent reviews, the next I’m drafting service charge budgets. I also love getting out on site visits. It’s the best way to really understand our properties, pick up on details you’d never spot on paper, and build stronger relationships with tenants. Those visits often give me insights that shape the way I manage each site.

3. What do you enjoy most about the industry,  and what frustrates you?
I love how varied it is. No two buildings, clients, or days are the same. You’re constantly learning, and the range of properties you come across, from the quirky to the cutting-edge, keeps things interesting.

On top of that, I find property management to be a really resilient part of the sector. Unlike some areas that rise and fall with market cycles, commercial property management has a steadier demand. Businesses will always need well-managed spaces, whether that’s industrial units, retail, or offices, and professional management is key to keeping those assets performing. It makes it a great long-term career path, with plenty of opportunities to adapt and grow as the industry evolves.

The frustration? Still not enough women in senior positions. I’d love to see more women progressing into leadership roles across the industry.

4. What’s a challenge you’ve overcome in your career so far, and what are you most proud of?
Sitting my APC while six months pregnant was a real test of resilience, and then coming back after maternity leave was another big milestone.
​
Picking up a full workload again and proving to myself that I could balance motherhood with my career was tough but incredibly rewarding. Navigating that period, growing in confidence, and now being promoted to Senior Surveyor are things I’m really proud of. It feels like all of that hard work has paid off.

6. What do you value most in the people you work with?
We’re a small, hardworking team, and I really value the way we pull together. Everyone brings their own expertise, and there’s always a willingness to help each other out. That collaboration makes a huge difference.

7. What advice would you give to someone starting out in your field?
Get as much experience as you can, even while you’re still studying. Whether it’s a graduate role, work placement, or shadowing, practical experience alongside your studies helps you figure out which part of the property industry is the best fit for you, whether that’s asset management,  property management, valuations, or agency. It also gives you a head start when it comes to full-time roles.

Quickfire Round – Just for fun
Favourite destination? Greece
Favourite podcast (or guilty pleasure)?  The Therapy Crouch
If you could have any superpower what would it be?  Time travel
Coffee or tea? Coffee
Desk day or out-and-about? Out and about
Teams or in-person meetings? Teams
Early bird or night owl? Early bird

Why Service Charge Management Matters
Service charge management underpins the smooth running of commercial properties. A well-managed service charge ensures tenants pay their fair share of operating costs, landlords remain compliant with lease obligations and the RICS Service Charge Code, and budgets can be recovered without unexpected shortfalls. Just as importantly, it brings transparency; a quality that builds trust between landlords and occupiers.

Without the right oversight, however, problems arise. Disputes over charges, inaccurate apportionments, and missed recoveries can all impact the bottom line. Compliance failures, for example, missed fire risk assessments (FRA) or Legionella inspections, can lead to fines or insurance issues. And when charges feel unclear or unfair, tenant satisfaction suffers, making renewals harder to secure.

Risks of Poor Management
The risks of poor service charge management are not theoretical; they play out in real terms for landlords and occupiers:

• Tenant disputes are one of the most common flashpoints in commercial property. Resolving them often involves complex reconciliations, consultations, and in some cases, tribunal proceedings. Even minor disagreements can escalate without proper management.
• Missed recoveries mean legitimate costs go uncollected, eroding maintenance budgets and affecting cash flow.
• Compliance failures, such as missed building assessments or delayed statutory checks, can trigger financial penalties and reputational damage.
• Sinking fund shortfalls can cause sudden financial pressure when big-ticket items like lifts or boilers need replacing but reserves aren’t in place.
• Tenant dissatisfaction grows when communication is poor or charges appear vague, increasing vacancy risks.

Benefits of Professional Oversight
​In contrast, effective service charge management delivers clear benefits. Accurate budgeting and reconciliation give landlords financial clarity and ensure that every cost is accounted for. Statutory testing and compliance obligations are met on time, reducing exposure to fines. Well-planned sinking funds provide for future capital works, while transparent reporting reassures tenants that costs are fair and justified.

Crucially, professional oversight builds trust. Clear communication helps tenants understand how their money is being spent, reducing disputes and supporting stronger long-term relationships. For landlords, this means more stable income streams, fewer disputes, and properties that are managed efficiently and compliantly.

How Re:volve Can Help
When you don’t have an internal surveyor, a managing agent acts as an outsourced service charge manager, bringing in the expertise and processes to keep everything running smoothly. At Re:volve Real Estate, we manage the full cycle: from preparing budgets and apportioning costs, to collecting charges, reconciling accounts, and overseeing supplier contracts. We ensure that statutory obligation, from health and safety to sustainability, are built into the service charge, and we act as a transparent point of contact for tenants.

The Re:volve Difference
What sets Re:volve apart is our hands-on approach. We don’t just process numbers, we act as an extension of your team, balancing landlord obligations with tenant relationships. Our goal is to give landlords and organisations without internal property expertise confidence that their service charge is compliant, fair, and well-managed.

Get In Touch
If you’d like expert support with service charge management, Re:volve Real Estate can help. Contact us today to speak to one of our directors. 

• Telephone: 0333 999 7861
• Email: info@revolverealestate.co.uk

These prestigious awards celebrate the women who are redefining what leadership looks like in the UK property sector,  raising standards, breaking down barriers, and inspiring the next generation. Anna has done all of this and more, both as a visionary founder and as an empowering team leader.

A leader with purpose and impact
Anna founded Re:volve in 2023 with a clear mission: to raise standards in commercial real estate, prove that agile, director-led firms can outperform larger players, and create an inclusive, empowering workplace where everyone can thrive.
In just 2 years, Re:volve has exceeded all expectations - managing a growing portfolio of over £450m, achieving 118% of year one targets, and continuing to expand its national footprint with landmark instructions across the North, Manchester city centre, and the South East.
Her leadership style,  authentic, client-focused, and values-driven, has not only delivered commercial success but inspired others by showing that integrity and innovation can, and should, coexist. Anna also advocates for greater gender equity in the sector and mentors emerging talent, actively helping create pathways for underrepresented voices in an industry still dominated by men at senior levels.

A team leader building belief
What truly sets Anna apart is her ability to inspire and deliver through others. At Re:volve, she has built a high-performing team culture grounded in clarity, support, and ambition.
In the past year, she has grown the team strategically, hiring at all levels,  from senior directors to apprentices,  and fostering an environment where continuous learning and development are not just supported, but expected.
Anna’s mentorship of the company’s apprentice, her personal investment in everyone’s growth, and her inclusive approach,  with half of Re:volve’s senior team now women, all reflect her commitment to building a team that delivers for clients and supports each other.
Flexibility and trust underpin her leadership: she ensures that team members navigating parental leave or personal challenges are accommodated without compromising on opportunity or ambition. And her ability to guide the team through high-stakes projects, from large-scale audits to national asset management, has demonstrated her exceptional ability to motivate and empower others.
​
Looking ahead
Anna’s vision is to scale Re:volve while staying true to its director-led ethos, and to keep nurturing the next generation of leaders from within. Through her inclusive, strategic leadership, she is showing what’s possible,  and inspiring others to believe they can achieve it too.
We’re delighted to see Anna recognised as both a leader of the industry and a leader of people. 

This month marks a very special milestone for Re:volve Real Estate - our second anniversary! Since launching in July 2023, we’ve experienced an incredible journey of growth, challenges, and achievement, and we want to take a moment to reflect on what these two years have meant for us.

To celebrate turning 2, the team embarked on a memorable South Manchester Ale Trail, visiting a string of charming towns and villages along the Manchester to Chester line -  including Plumley, Knutsford, Ashley, Hale, and Altrincham.
We stopped at welcoming pubs in each location to enjoy drinks in the sunshine, with a few surprises along the way that kept everyone laughing and entertained. Throughout the day, teams competed in a light-hearted pursuit, with Harry Hehir, Simon Davies, and Paresha Patel eventually crowned winners upon reaching our final destination in Altrincham.
It was a fantastic day to catch up, celebrate our achievements, and enjoy some well-earned fun together as a team.

But beyond the celebrations, this anniversary also marks an exceptional year of business growth for Re:volve. Over the past 24 months, we have expanded our talented team, secured a string of significant new contracts, and cemented our reputation for delivering transparent, director-led property and asset management services focused on enhancing asset value and tenant experience.

Key highlights include:

• Being appointed to deliver facilities and asset management for 53 King Street, a prominent Grade II listed building in Manchester’s exclusive banking district.
• Managing a three-site industrial portfolio across the North West for Chisholm & Company Holdings, focusing on strategic asset optimisation.
• Leading a major national audit project for Potter Space, owners of five logistics and industrial parks across the UK, aimed at improving operational efficiency and value.
• Taking on the management of Network House, a key office building within the Basing View regeneration zone in Basingstoke.

Since our inception, Re:volve has grown to manage assets valued at over £450 million across more than 38 clients nationwide, with offices in Wilmslow, Liverpool, and London.
​

​Anna Main, Managing Director and founder of Re:volve Real Estate, reflected on the journey so far:

We’re proud to announce that our Managing Director, Anna Main, has been crowned Business Person of the Year 2025 at the North Cheshire Business Awards.

The awards, hosted by the North Cheshire Chamber of Commerce at Mottram Hall, celebrated outstanding business talent and leadership across the region. Anna took home the top individual honour of the night, recognised for her bold vision, inclusive leadership, and outstanding impact in transforming the commercial property sector.

In his introduction, the Chamber’s Chief Executive Terry Hayward described Anna as “breaking barriers in a male-dominated industry, raising the glass ceiling for women in property, and embodying what it means to lead with integrity and ambition.”
This recognition comes at a special time, as Re:volve recently celebrated its second anniversary, a milestone made possible by Anna’s exceptional drive and vision.

Redefining  Property Management 

When Anna launched Re:volve Real Estate in 2023, she set out to challenge the status quo. After more than 20 years in commercial property, she saw the potential for something better,  a company that didn’t just manage buildings, but unlocked their full value for clients, tenants, and investors alike.
In just two years, Anna has grown Re:volve into a national business managing £450+ million in assets for over 38 clients. With offices in Wilmslow, Liverpool, and London, the team has delivered measurable improvements in sustainability, tenant satisfaction, operating efficiency, and long-term performance.
Projects like Telford Plaza and Si One Business Park showcase this in action, transforming underperforming spaces into fully-let, energy-efficient workplaces with reduced costs and enhanced tenant experience.
 
Building a Culture of Excellence
Anna’s success is about more than strategy;  it’s about people. She’s built a culture where high standards and real support go hand in hand, empowering her team to take ownership, innovate, and thrive.
As a female leader in a traditionally male-dominated industry, Anna has championed diversity from the ground up. Today, 50% of Re:volve’s leadership and professional team are women, and the company’s flexible working policies are designed to support working parents and carers. For Anna, inclusion isn’t just the right thing to do,  it’s a business advantage.
 
Pushing Boundaries and Setting New Standards
This award also recognises Anna’s willingness to embrace innovation. Her introduction of ReTune, a bespoke technology platform that monitors and optimises building performance, has helped clients significantly cut energy costs and emissions while improving asset quality.
Her vision for Re:volve remains ambitious: continuing to grow the business, expand geographically, lead on ESG and sustainability, and push the industry forward,  showing that inclusion, creativity, and agility can outperform outdated norms.
 
Here’s to What’s Next
Winning Business Person of the Year is a testament to Anna’s exceptional vision, hard work, and integrity,  and to the values that underpin everything we do at Re:volve.
We are incredibly proud of Anna and excited for the next chapter as we continue to push boundaries, deliver results, and create better places to work, invest, and thrive.
​
Congratulations Anna,  and thank you for inspiring us all.
 

Why client-focused management matters

Commercial property ownership can be highly rewarding, but it's also increasingly complex. From evolving lease structures and service provider management to shifting compliance regulations, tenant expectations, and operational cost pressures - every element directly impacts your bottom line.

A truly client-focused property manager doesn't just react to these challenges; they anticipate them. Our proactive, strategic approach means identifying opportunities before they become urgent needs and addressing potential issues before they affect your returns.
​
Our mission at Re:volve is to ensure your property consistently performs at its peak potential. That translates to reduced hassle, complete transparency, and stronger, more predictable returns for you.

What Re:volve delivers for landlords

We offer a full suite of services designed to reduce risk, improve tenant satisfaction, and drive long-term asset value:

• Rent and financial management – Efficient collection, clear financial reporting, and strategic budgeting to give you full control of income and costs.
  
• Regular inspections and maintenance – Preventing problems before they escalate, and ensuring your building is always presentable, functional, and compliant.
• Lease and tenant management – Handling lease obligations, renewals, and tenant engagement with diligence and professionalism.
• Health & safety and compliance oversight – Staying ahead of changing regulations to protect you legally and financially.
• 24/7 helpdesk and facilities management – Keeping things running smoothly around the clock, with expert support always on hand.
• Bespoke client reporting – Tailored updates that provide transparency and actionable insights.

Elevating value with strategic focus
Beyond day-to-day operations, we also focus on value creation. Our team actively identifies opportunities to enhance the performance of your property:

• Lease optimisation – We help structure leases that support long-term income, include rent review mechanisms, and reflect true market value.
• Energy-efficient upgrades – Cutting costs while improving your property's ESG credentials.
• Flexible space planning – We advise on adaptable layouts to increase marketability and accommodate a wider range of tenants.
• Aesthetic enhancements – Simple upgrades like new signage, refreshed communal areas, or updated décor can significantly increase perceived value.
• Technology integration – Whether it's smart building controls or enhanced connectivity, we bring innovation to the spaces we manage.

— C D Patel F.C.A., C.T.A., Director, Telford Plaza

Relationship-driven management
One of the most powerful, and often overlooked, ways to increase property value is through strong landlord-tenant relationships.
We focus on clear communication, timely support, and a personal approach that builds trust and long-term occupancy.
Why? Because:
Happy tenants = longer leases, lower turnover, and more stable income. It’s that simple.
 
Choose a partner, not just a manager

At Re:volve, we manage your property like it’s our own. Our client-first mindset means you’re never left wondering what’s happening on site, whether your costs are being controlled, or if your tenants are satisfied. We’re always one step ahead, and always focused on what matters most to you.
​
Ready to take a smarter, more strategic approach to property management?
Call us on 0333 999 7861 or email info@revolverealestate.co.uk to arrange a consultation with our directors.
 

The Property Manager's Role in Technical Due Diligence
According to the Royal Institution of Chartered Surveyors (RICS), technical due diligence is "the systematic review, analysis, discovery and gathering of information about the physical characteristics of a property and/or land." For property managers, this process extends beyond the initial appointment; it’s an ongoing commitment that drives operational excellence.


Key Benefits of Effective Due Diligence:

• Optimising operational efficiency and reducing unnecessary costs
• Ensuring compliance with ever-changing regulations
• Extending the useful life of building systems and components
• Improving tenant satisfaction and retention
• Laying the groundwork for strategic improvements that increase asset value
• Enhancing sustainability performance and ESG credentials

Why Due Diligence Matters and What Property Managers Must Prioritise

Due diligence is essential for protecting commercial property investments, especially in a landscape shaped by complex leases, strict regulations, and fast-moving market forces. At Re:volve, we focus on high-impact areas that ensure smooth operations, strong tenant relationships, and long-term asset growth.

Key areas of focus include:

• Building systems and maintenance: Detecting defects early to improve tenant comfort, prevent costly repairs, and extend asset lifespan
• Title and legal clarity: Confirming clean ownership records and resolving disputes promotes operational stability and investor confidence.
• Lease structures and obligations: Understanding key lease terms, break clauses, and expiry dates supports income forecasting and tenant planning.
• Regulatory compliance and ESG: Meeting health, safety, and environmental standards protects against legal penalties and supports corporate sustainability goals.
• Lifecycle planning and materials risks: Monitoring aging systems, hazardous materials, or nearing maintenance cycles ensures preparedness and safety.
• Operational capacity and infrastructure: Identifying gaps in service capabilities enables future-proofing and supports tenant expansion plans.

​Re:volve’s Due Diligence Methodology
At Re:volve Real Estate, due diligence is embedded in our property management services. We use cutting-edge technology and expert insight to assess all aspects of a property, ensuring peak performance and reduced risk.

Our Methodology Includes:

• Financial forensics: Analysing historical expenses, revenue patterns, and service charge structures to identify savings and improve financial outcomes.
• Environmental and compliance audits: Ensuring regulatory compliance while enhancing ESG performance.
• Tenant covenant analysis: Assessing tenant financial health and lease obligations to reduce income risk and support long-term occupancy.
• Strategic opportunity identification: Uncovering bespoke value-add opportunities, from cost-saving initiatives to refurbishment strategies.

Professional Standards in Our Due Diligence Process
Re:volve Real Estate follows RICS professional standards to deliver best-in-class property management. Our due diligence approach includes:

• Comprehensive risk assessment: A full evaluation of operational risks and maintenance priorities
• Clear scope definition: Actionable management plans with defined performance targets
• Client-focused approach: Alignment with client investment objectives and reporting preferences
• Transparent documentation: Clear communication of findings, actions, and outcomes
• Proactive management: Identifying and resolving issues before they escalate

​By upholding these principles, Re:volve ensures maximum value and lasting performance across every asset we manage.

Proven Results: Re:volve's Due Diligence in Action

Telford Plaza: Driving Efficiency and Tenant Satisfaction
By implementing targeted sustainable technology solutions, we achieved:

• 52% reduction in operating costs
• Improved tenant satisfaction through lighting and décor upgrades
• Enhanced energy efficiency ratings

Ciddy Patel, Director at Telford Plaza, shared: "Re:volve's attention to detail ensured transparent lines of communication and regular updates, providing clarity and trust throughout the project."

Fountain House: Reducing Costs and Enhancing Appearance
For Millerbrook’s Fountain House, our strategic approach delivered:

• Reduced service charges while improving asset appearance
• Stronger tenant retention through proactive engagement
• Greater marketability to prospective tenants

Glenn Taylor, Head of Property at Millerbrook, commented: "Re:volve’s proactive communication and tenant engagement contributed directly to longer lease commitments and stronger asset performance."


Moorland Gate: Streamlining Costs and Preparing for Growth
At Moorland Gate, working with Kerax Holdings Ltd, we delivered:

• Significant business rate reductions
• Streamlined site-wide parking costs
• Accelerated timelines for redevelopment planning

Paul Hebblethwaite, Finance Director at Kerax Holdings Ltd, shared:
"We were impressed with Re:volve's ability to cut costs while maintaining exceptional communication and service quality."

Take the Next Step: Optimise Your Property Portfolio

Unlock hidden value and future-proof your property management and asset management strategy with Re:volve Real Estate.

Call us on 0333 999 7861 or email info@revolverealestate.co.uk to arrange a one-to-one session with a Re:volve director.

Don’t just manage your commercial property, maximise its potential with Re:volve Real Estate.

We’re proud to share that Andy Heath, Senior Surveyor at Re:volve Real Estate, has been shortlisted for the coveted Next Generation Leader of the Year award at the Property Awards 2025!

This award honours rising stars who are reshaping the property sector with innovation, purpose, and a forward-thinking mindset. Andy’s shortlisting is a testament to his impact not just within our business, but across the industry.
 
Driving Real Change at Re:volve
Since joining Re:volve in September 2023, Andy has made an outstanding contribution to our growth and culture. In just over a year, he has:

• Expanded our surveying team by 50%, delivering over £260,000 in fees from 84 instructions in 2024 alone
• Reduced project turnaround times by 30% through operational transformation
• Launched key ESG initiatives, including a solution that reduced common area energy consumption by 15% at One Didsbury Point
• Built an inclusive, innovative culture, founding mentorship schemes and championing diverse perspectives across the business

 
Calm Under Pressure, Clear on Purpose

Andy is a trusted problem-solver, known for his calm, pragmatic approach to high-pressure challenges:

• At Gordon House, he swiftly resolved unexpected structural issues mid-renovation, keeping the project on track and on budget.
• At One Didsbury Point, Andy overcame supply chain delays by securing alternative partners and flexing timelines without compromising quality.

 
A Champion for Inclusion and Future Talent
Andy is committed to building a more inclusive and sustainable property industry. He:

• Mentors Re:volve’s graduate surveyor, supporting early-career development
• Advocates for greater female representation in surveying at industry events
• Drives accessible learning opportunities across the business through open knowledge-sharing

 
“This recognition is richly deserved,” says Anna Main, Managing Director of Re:volve Real Estate. “Andy exemplifies everything this award celebrates - technical excellence, commercial acumen, and a genuine commitment to inclusion and sustainability. He’s not just leading by example; he’s helping shape what leadership in our sector should look like.”

“Working alongside Andy has been both inspiring and rewarding,” adds Simon Davies, MRICS, Director of Building Consultancy. “He’s transformed our surveying division, brought in new ways of thinking, and shown a deep commitment to nurturing emerging talent. Andy’s place on this shortlist is absolutely earned.”
​
Congratulations, Andy! Your leadership is helping to define the future of Re:volve and the industry at large.